VX
Shipping
We want you to receive your order quickly and in perfect condition.
Here's what you need to know about our shipping:
Processing Time:
Most orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Options:
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Standard Shipping (3-5 business days): $5.95 or FREE on orders over $75
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Expedited Shipping (2-3 business days): $12.95
International Shipping:
We currently ship within the United States only. International shipping coming soon!
Returns & Exchanges
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
30-Day Return Policy:
Items can be returned within 30 days of delivery for a full refund. Items must be unused, unworn, and in original packaging with tags attached.
How to Return:
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Log into your account and initiate a return from your order history
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Print your prepaid return label
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Pack the item securely in the original packaging
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Drop off at any authorized shipping location
Exchanges:
Need a different size or color? Contact our customer service team and we'll help you exchange your item quickly.
Refund Processing:
Refunds are processed within 5-7 business days of receiving your return. You'll receive an email confirmation once your refund has been issued.
Questions?
Contact our customer service team at support@vasarixpress.com or use the chat feature. We're here to help!